Return Policy for Chameleon Products

Chameleon is a leading provider of mobile personalization products connecting device owners like you with applications that make your mobile device more fun and easy to use.

Chameleon would like to help ensure that you have an outstanding purchasing experience with us. Please familiarize yourself with our refund policy described below. Additionally, always confirm that the products you have selected are compatible with your device and/or operating system. If a free trial or demo is available, please consider trying the software before buying in order to experience it first hand and ensure that it meets your needs and expectations.

If your purchase experience is less than optimal, please contact Chameleon Support (by clicking on this link and completing the information to contact us via email) so that we can assist you with a resolution. We will make every reasonable attempt to resolve any issues you may have with your application purchase.

If you have not previously contacted Chameleon Support regarding your request for refund, you should submit a Chameleon Refund Request (by clicking on this link and entering your purchase email address and order number).

If your initial Handango Customer Care or refund request was received by us within 30 days of your original purchase date, you used or attempted to use the application for its intended purpose and we have been unable to resolve your request within 10 business days of receipt of your request, then we may (in our sole discretion), issue you a refund for the full product purchase price if you experienced one or more of the following issues:

* The software was not delivered.
* A working registration key was not delivered.
* The software download failed.
* The software is not compatible with the device.
* The software would not install on the device.
* The software has been proven defective by either Handango or the software developer.
* Handango has billed your account in error.
We regret that we are unable to provide refunds for:

* Software that is no longer compatible with your device due to a device replacement.
Note:Chameleon is not responsible for refunding previously purchased software or replacing with compatible versions for any replacement or new device you have obtained.

* Chameleon gift certificate balances.
* Promotion code discounts not entered during the purchase process.
* Subscription services.
* Application purchases occurring more than 30 days prior to Chameleon Support’s receipt of your initial request regarding such application.

Please note that a refund request does not guarantee a refund. Chameleon Support will make every reasonable attempt to resolve your request in accordance with this policy before any refund request is considered.

All refunds will be issued in the same form of payment as the original purchase. By receipt of a refund, the purchaser agrees to remove and delete the software, all of its components, any registration codes, and fully downloaded versions from the device and/or computer. All refunds are final and shall serve as the sole remedy for any claims relating to the purchase, download, use or inability to use the Chameleon software application(s), unless such limitation is otherwise prohibited by law.

In a few jurisdictions, certain terms of this Refund Policy may not be applicable. In such instances, Chameleon reserves the right to modify the terms of this Policy as necessary to comply with applicable laws and/or regulations